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Info & Terms

About Thomas Dobner



Useful Links

- Personal Touch Financial Services -
- Financial Conduct Authority -
- Financial Ombudsman Service -
- Council of Mortgage Lenders -
- Money Made Clear -
- Unbiased.co.uk -

Services -
Full details of the products we recommend to you including, for example, the minimum duration of the product, information on the right to cancel or whether no right to cancel arises, and any other early termination rights and penalties, will be covered in the relevant product disclosure information. This will be supplied to you before you conclude any contract. 

Any products we have arranged for you will not be kept under review, however, we will do so if you specifically request this as part of any advisory services provided by us to you. 

Insurance Advice - Thomas Dobner offers products from a range of insurers for term assurance, critical illness, mortgage payment protection, income protection insurance, payment protection insurance and household insurance.

Mortgage Advice - Thomas Dobner offers mortgage from a comprehensive range of mortgage providers.

Qualifications - Thomas Dobner MLIA(dip) CeMAP has the Full Financial Planning Certificate (FPC) and the Certificate of Mortgage Advice and Practice (CeMAP).

Regulation - Thomas Dobner is an appointed representative of Personal Touch Financial Services Ltd, which is authorised and regulated by the Financial Conduct Authority. Personal Touch Financial Services' FCA register number is 187834. Thomas Dobner's FCA register number is 525402.

Complaints - If you wish to register a complaint, please contact: The Complaints Manager, Personal Touch Financial Services Ltd, Trinity 3, Trinity Park, Solihull, Birmingham. B37 7ES or telephone 0121 7671150.

Financial Services Compensation Scheme - Thomas Dobner is covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Jurisdiction for Use - This site is intended for use only by those who can access it from within the UK.

Governing Law - This site is governed by the laws of the country of the UK within which you reside and any dispute or action arising out of this site shall be determined in accordance with such laws.

Contacts - If you believe any information on this site is inaccurate or have any suggestions on how the content of this site could be improved please contact us at Thomas@ThomasDobner.co.uk. If you have questions on a particular product or service please use the contact details shown for that product or service.

Changes - We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.

Customer Responsibility - It is your responsibility to ensure that your computer is virus protected. Thomas Dobner accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.

Accuracy and Validity of Information - Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, it is nonetheless supplied on an "as is" basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.

Availability - Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Third Party Websites - This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shal rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked websites.

Privacy Statement - Thomas Dobner is registered with the UK Data Protection Registrar and endeavours to follow all the guidelines and rules set out in the data Protection Act 1998.

We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as preparing Key facts Illustrations for you, processing your business, or obtaining compliance and regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act.

Privacy Policy - We have notified our processing of personal data under the Data Protection Act 1998.

We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information that we do collect.

Contact Details - If you have any comments or concerns regarding our privacy policies please contact us at Thomas@ThomasDobner.co.uk.

What we use Personal Data for - We collect personal data to enable us to identify you and deliver personalised offers and promotions baszed upon your demographics and product purchase profile, and for the purposes of statistical analysis. The information is used for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you. In order to collect customer use profiles, we may use "cookies" to store and track information about your use of ThomasDobner.co.uk. We will use this personalised information to keep you informed of areas in which you may have an interest. If you would prefer not to receive communications from us, please tell us by email to Thomas@ThomasDobner.co.uk.

What we will not do with your personal data - We will not sell, rent or disclose your personal details to third parties, except:

- when required to do so by law.
- in response to a valid legal request by a law enforcement officer or a government agency.
- when you have explicitly or implicitly given your consent.

Access to Personal Data - Under the Data Protection Act 1998 you have the right to make a request for a copy of the personal information we hold about you. We are entitled to charge an administration fee of 10 for answering your request. Please write to us in the first instance outlining your request at Thomas Dobner, 66 Fore Street, St Marychurch, Torquay, Devon. TQ1 4LX.



Thomas Dobner, Bowden & Partners Estate Agency, 66 Fore Street, St Marychurch, Torquay, Devon. TQ1 4LX
LANDLINE: 01803 312364                   MOBILE: 07977 077378                  EMAIL: Thomas@ThomasDobner.co.uk

Thomas Dobner is an appointed representative of Personal Touch Financial Services which is authorised and regulated by The Financial Conduct Authority.
Thomas Dobner does not normally charge a fee for mortgage advice, however this will depend on your circumstances. If a fee is charged a typical fee would be 250.


All content copyright Thomas Dobner 2010- . Website designed and built by Thomas Dobner